PRIVACY POLICY

Last updated April 14, 2026This Privacy Notice for Lemm Associates (“we”, “us”, or “our”) describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:• Visit our website at: https://lemm.journey.io/p/qss (or any website of ours that links to this Privacy Notice)
• Engage with us in other related ways, including marketing or events
Questions or concerns?Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services.


SUMMARY OF KEY POINTSThis summary provides key points from our Privacy Notice.What personal information do we process?
We may process personal information depending on how you interact with us, the choices you make, and the products and features you use.
Do we process sensitive personal information?
No, we do not process sensitive personal information.
Do we collect any information from third parties?
No, we do not collect any information from third parties.
How do we process your information?
We process your information to:
Provide, improve, and administer our Services
Communicate with you
Ensure security and prevent fraud
Comply with legal obligations
We may also process your information for other purposes with your consent.
When and with whom do we share personal information?
We may share information in specific situations and with certain categories of third parties.
How do we keep your information safe?
We use organisational and technical measures to protect your personal information. However, no system is 100% secure.
What are your rights?
Depending on your location, you may have rights regarding your personal data.
How do you exercise your rights?
You can submit a data subject access request or contact us directly.


TABLE OF CONTENTS1. What Information Do We Collect?
2. How Do We Process Your Information?
3. What Legal Bases Do We Rely On?
4. When and With Whom Do We Share Your Information?
5. Do We Use Cookies and Tracking Technologies?
6. How Long Do We Keep Your Information?
7. How Do We Keep Your Information Safe?
8. Do We Collect Information from Minors?
9. What Are Your Privacy Rights?
10. Do-Not-Track Controls
11. Updates to This Notice
12. Contact Information
13. Reviewing, Updating, or Deleting Your Data


1. What Information We Collect1.1 Information You ProvideWe collect personal information that you voluntarily provide when you:
• Enquire about our services
• Engage with our content or activities
• Contact us directly
This may include:• Name
• Email address
• Job title
• Contact preferences
• Phone number
You are responsible for ensuring that all information you provide is accurate and up to date.1.2 Sensitive InformationWe do not collect or process sensitive personal information.1.3 Information Collected AutomaticallyWhen you use our Services, we may automatically collect certain information.This may include:• IP address
• Browser type and version
• Device type
• Operating system
• Language preferences
• Pages visited and usage behaviour
This information helps us:• Maintain security
• Improve performance
• Understand usage patterns
1.4 Device DataWe may collect information about the device you use, including:• Device type and model
• Unique device identifiers
• Browser type
• Internet service provider
• System configuration
1.5 Location DataWe may collect approximate location data based on your IP address or device settings.You can control location tracking through your device settings.Disabling this may limit some functionality.1.6 Cookies & Tracking TechnologiesWe use cookies and similar technologies to:• Improve user experience
• Analyse traffic and behaviour
• Support service functionality


2. How We Use Your InformationWe process your personal information to:
• Provide and maintain our Services
Improve performance and user experience
• Communicate with you
• Respond to enquiries and feedback
• Prevent fraud and ensure security
• Comply with legal obligations
We may also process your information for additional purposes with your consent.


3. Legal Bases for Processing
We process your information only where we have a valid legal basis, including:
• Your consent
• Performance of a contract
• Legal obligations
• Legitimate business interests


4. When We Share Your InformationWe may share your information in limited circumstances, including:
• With service providers who support our operations
• To comply with legal obligations
• To protect rights, safety, or prevent fraud
We do not sell your personal data.


5. Cookies & Tracking TechnologiesWe use cookies to:• Enable website functionality
• Analyse usage
• Improve performance
You can control cookies through your browser settings.


6. How Long We Keep Your InformationWe retain personal data only as long as necessary to:• Fulfil the purposes outlined in this policy
• Meet legal, accounting, or reporting requirements


7. How We Keep Your Information SafeWe implement appropriate technical and organisational security measures.
However:
• No system is completely secure
• We cannot guarantee absolute protection


8. Children’s PrivacyWe do not knowingly collect data from individuals under 18 years of age.


9. Your Privacy RightsDepending on your location, you may have the right to:•Access your data
•Correct inaccurate data
•Request deletion
•Restrict or object to processing
•Withdraw consent


10. Do Not Track SignalsWe currently do not respond to Do Not Track (DNT) browser signals.


11. Updates to This PolicyWe may update this Privacy Policy from time to time.The latest version will always be indicated by the “Last updated” date at the top.


12. Contact UsIf you have questions or concerns about this policy, please contact:
Lemm Associates, using the contact form on our website: https://lemm.journey.io/p/qss


13. Managing Your DataYou can request to review, update, or delete your personal data by contacting us directly.